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Stafford College, NVQ, Management (level 4)

 United Kingdom
Mandatory units: Develop and implement operational plans for your area of responsibility; encourage innovation in your area of responsibility; develop productive working relationships with colleagues and stakeholders; ensure health and safety requirements are met in your area of responsibility; manage business processes; optional units: manage your own resources and professional development; develop your personal networks; provide leadership in your area of responsibility; ensure compliance with legal, regulatory, ethical and social requirements; promote equality of opportunity and diversity in your area of responsibility; lead change; plan change; implement change; recruit, select and keep colleagues; allocate and monitor the progress and quality of work in your area of responsibility; provide learning opportunities for colleagues; manage finance for your area of responsibility; manage a project; manage a programme of complementary projects; work with others to improve customer service; build your organisation’s understanding of its market and customers; manage the achievement of customer satisfaction.

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