Toronto School of Management, Certificate, Customer Service Excellence Co-op
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This is a 31-week program - 12 weeks of which will be spent on a co-op placement in sector-related establishments such as hotels, restaurants or other relevant hospitality and tourism places. This program is powered by Oracle Hospitality and you will learn how to use the Oracle property management system.
This 31-week program will train you to become a leader in delivering unparalleled customer service and experiences.
Learn from industry experts on hospitality management such as front desk operations, food and beverage, and customer service. Students will develop core competencies such as problem-solving, relationship-building, leadership, and teamwork.
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